Indian Bpos Waking Up in the Philippines Opportunity Essay

1. How has the planetary economic downturn, discussed in the opening profile and throughout this chapter, force jobs outsourcing in the BPO industry? The globular economic downturn has force jobs outsourcing in the BPO industry as it has helped to be one of the largest job creators in India. cod to this, numerous companies had to increase their operations output and therefore employ to a greater extent and more people to keep up with the expanding trend. One of the major impacts, world growth and maturity, had an effect on the BPO industry and contributed to the outsourcing companies and continued growth of the industry. The IT and BPO outsourcing nab created a huge impact in the Indian economy and it change magnitude the IT salary, terms of living, real-estate price and eventually it increased the outsource cost for some(a)(prenominal) companies.Job outsourcing seemed to be the only viable option as global economic downturn had created many problems when it came to fundin g and financial institutions. There required to be cut backs in order to keep things afloat and more or less companies would see that job outsourcing would solve at least one of the many problems involved in the economic downturn. Not only does it mean that it go out save companies in the US and UK money, by offloading jobs abroad for cheap labor, it to a fault means that its giving countries like India and Philippines the opportunity that is needed to firm a faster growing economy and generating much needed jobs.The global economic downturn provided merges and many acquisitions for the BPO industry and helped to create certain flexibilities for some companies which helped with resource management. The main reason why the economic downturn has impacted on job outsourcing in a major way is because it is cost effective and helps companies concentrate on core aras. It also contributes to improvement in productivity 2. referring to this chapter and this case, discuss the general tr ends in the globalization of human capital.3. What are the effects of the Indian government policies on the Indian BPO industry and on MNC decisions regarding locations for outsourcing jobs4. How does this case highlight the threats and opportunities facing global companies in developing their strategies?